Which restaurants have promotions? What types of promotions do they have?
Why is the estimated delivery time not the same as my order’s actual arrival time?
There is a problem with my order - what should I do?
Will Fantuan provide an invoice/receipt?
How can I become a courier in Fantuan?
What kind of vehicles can be used to deliver orders? Do I need to have my own vehicle?
Do you need a legal document to become a driver in Fantuan?
Am I eligible to become a driver as an international student?
Tax Documents for Drivers
How can I check whether my refund went through?
Do my refund credits expire? When?
How do I partner with Fantuan?
Will someone be there to answer my questions when I sign the contract?
How do I participate in Fantuan’s promotions?
Is my restaurant servicing under Buy For Me? How can I remove my restaurant on your platform?
What payment methods does Fantuan accept?
Why can’t my debit card pay successfully?