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Customer Support Agent

$3200

全职英语福利优厚客服兼仓库支持仅限公司办公本拿比·2026-09-22622次浏览

描述

联系我时请说明是在饭团本地生活看到的，谢谢！

Company Overview LM Global Enterprise Ltd. was founded in 2014 as a disposable eyewear online retail store. We are the first branch to open in North America after extensive success in the Oceania and South East Asia region. At LMG, we would like to build a deep and long lasting relationship with our customers. We provide the highest quality brand of contact lenses at the most reasonable price. Job Description We are looking for leading professionals with customer service experience to join our growing team at our Burnaby location. Apply for the Customer Support Agent position today. In this role, you will be expected to understand customer needs and see opportunities to ensure a positive customer experience. Job duty: Corresponding customer’s inquiries by email, phone and live chat Managing customer complaints and provide appropriate solutions Perform other operation processing duties as assigned Keep records of customer interactions and follow up as necessary Assisting warehouse operation such as pick and pack, inventory count, etc Qualifications: Strong English (written and oral) communication skill Basic PC skills (MS Word, Excel) Organized and detail-oriented Ability to work independently but able to work as a team Problem solving skills A physically fit or active person would be preferable Must be legally entitled to work in Canada Candidates who are committed to a long-term opportunity with us, ideally for a duration of one year or more are preferred Company Benefit: Extended Health Insurance (Dental and Vision plans) Paid vacation and more.. *Only when successfully completed probation would be applied for Company Benefit. Schedule: - Monday-Friday (9AM-5:30PM) Salary: - $38,400～$42,000/yearly (depends on the experiences) If this position aligns with your skills and interests, please send your resume to : Applicants on a temporary visa or any time-limited work permit, please include the expiration date or details in your resume. Thank you very much for applying. However, only successful candidates will be contacted.

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